FAQ

The most important thing initially is to remain calm and determine where the death occurred. The procedure varies depending on whether the person passed away at home, in a hospital, in a care home, or at another facility. Our team can guide you through the necessary steps and help organize everything that follows.

You need to contact the appropriate medical service to certify the death and issue the necessary documents. Afterward, you can contact our funeral home so we can arrange transportation and proceed with the next steps.

The institution will notify the family of the death and provide instructions on the procedure for collecting the documentation. We can then arrange the transport of the deceased and coordinate all the details of the funeral.

You do not have to make all the decisions right away. Our team is available 24 hours a day and can first advise you on what needs to be done and when.

Yes. We can arrange the entire funeral process according to the family’s wishes, including transportation, preparation of the deceased, funeral supplies, the service, flowers, music, death notices, and other services.

The time required for arrangements depends on the circumstances and the type of funeral. Once you contact us, we will agree on the necessary steps and the schedule together.

Yes. Depending on the wishes of the deceased and the family, it is possible to arrange a burial or cremation, as well as the appropriate funeral equipment and ceremony.

Yes. The family can choose the coffin, urn, and other funeral equipment according to their wishes and means.

Yes. We can assist in organizing an appropriate religious ceremony in accordance with the family’s wishes.

Yes. We organize the transportation of the deceased in accordance with the needs and circumstances of the death.

Yes. We handle the international transport of the deceased and organize the necessary procedures for transport to Croatia.

Yes. We can organize international transport from Croatia to another country and help with the necessary documentation and procedures.

The necessary documentation and procedure depend on the country from which or to which the deceased is being transported. Our team can inform you about the necessary steps and arrange transportation.

A variety of funeral equipment is available, including coffins, urns, grave markers, and other elements necessary for organizing a funeral.

Yes. We can arrange floral arrangements, wreaths, and other flowers for the funeral service.

Yes. Musical accompaniment for the funeral service can be arranged according to the family’s wishes.

Yes. We assist in arranging death notices and funeral announcements based on the family’s information and wishes.

Yes. It is possible to arrange photo and video coverage of the funeral service upon agreement.

Yes. We can assist and guide the family through the process of purchasing or securing a burial plot.

Yes. Our team can help the family understand the actions and documents required to organize the funeral and guide them through the process.

Yes. It is possible to discuss all the details of the funeral with us in advance and specify your own wishes.

Pre-established wishes can make it easier for families to make decisions during a time of great emotional difficulty. They also ensure that the farewell ceremony is organized in accordance with the person’s wishes.

Yes. In a conversation with our staff, you can specify your preferences regarding the type of farewell, funeral equipment, the ceremony, and other details in advance.